The Components Of Cultural Competence - 2981 Words

Introduction Background As the United States continues to grow as a diverse country, health care systems need to focus more on providing cultural competent services. The term cultural competence is defined as a set of behavior and attitude within business or operation systems that respects a person’s cultural beliefs and values in the way healthcare is delivered. It can be applied both at the individual level or organizational level, in which serves as a basis for individuals to work with members of different backgrounds. Culturally sensitivity care helps create optimal patient-provider communication, delivery of high-quality services, and achievement of positive treatment outcomes (Gertner et. al, 2010). The five components of cultural competence are cultural awareness, cultural skill, cultural knowledge, cultural encounters, and cultural desire (Oelke et. al, 2013).The goal is to develop a health care system that provides services that eliminate racial/ethnic disparities and pro vide quality care (Betancourt et. al, 2005). The purpose of this paper is to analyze the impact of implementing culture competence services in health organizations. Creating a cultural competency framework in health care organizations will help create higher patient satisfaction and reduce cost. According to previous research it also enables hospital staff to communicate better with patients and improve health literacy (Betancourt et. al, 2005). Since the passing of theShow MoreRelatedCultural Competency On Healthcare Delivery824 Words   |  4 PagesAs the diverse populations of the United States (U.S.) continues to grow the need for cultural competency in healthcare delivery requires culturally competent healthcare providers. Each population has its own particular norms and practices that guide their lifestyles; therefore, a challenge arises for health care providers to learn to provide culturally sensitive care to clients from diverse cultural backgrounds (Waite and Calamaro 2 010). The ever changing population of the U.S. signifies a muchRead MoreThe Importance of Technology for Simplifying Business Functions1400 Words   |  6 Pagesfunctions. Hence, companies tend to invest large amounts of funding into this component. However, research results have shown that some companies benefit more from implementing IT solutions than others. 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